Q 1: Does samples need pay?
A: the samples will be free in limited numbers , and the excess need customer's expense.
Q 2: Do you accept customized sample or trial order?
A : Generally acceptable, but customized products requires customers to pay fees.
Q 3: Whether customers use your own transport agent?
A : Yes.
Q 4: Transport Port
A : FOB to large domestic ports of Shanghai, Tianjin, etc; CIF to the customer designated ports.
Q 5: Where are your major foreign markets?
A: At present, our products have been exported to more than 50 countries and regions, such as Africa, Southeast Asia, Australia and America, etc
Q 6: What's your Install and Training ？
If buyers come to our factory to inspect, the training to install and operate is provided face to face.
If not, manual and video is provided to show how to install and operate.
Q 7：Q: What's you after-sale service ？
We provide 24-hour online service for our customers.
A.The seller will debug the machines freely in China, and the traffic expense in China of the technique people will be paid by the seller.
B.When technique men go to the buyer's place to debug the machines, the buyer should pay the expense of accommodation, and traffic for the buyer’s men.
C. If the buyer sends people to receive the training of the operation given by the seller, during the training period, the seller should pay the expense of accommodation, and traffic for the buyer's men.
Q 8: Q: How to visit our company ？
Fly to Shanghai airport: By high speed train From Shanghai to Wuxi (30 min),then we can pick up you.