Service
JIANGSU XINGUANG is always dedicated to serving and satisfying our customers.

JIANGSU XINGUANG NUMERICAL CONTROL TECHNOLOGY Co., Ltd. focuses on customers, providing presale consults, after-sale tech support and follow-up services.

Lifelong Service: 
All JIANGSU XINGUANG MARKING products are provided with lifelong service.
After-Sale Service
  • A twelve months free guaranty of the equipment begins from its arrival at the customer and lifelong maintenance is provided.
  • Under the twelve months guaranty , any part or component with quality problem can be changed for free. For export machine , all shipping cost and accessory cost , our manufacturer bear . meanwhile, accessory shipping should be using DHL , TNT , or UPS express , make sure the accessory could reached customer there 3 days .
  • Under proper operation, our products are under guaranty for tweleve after the date of delivery (wearing parts excluded). The wearing parts refer to laser module
  • After twelve months guaranty period, our company keeps on providing best services and can carry out maintenance for machines under customers’ requirement, charging little money for labors and cost of parts.
  • Conduct commissioning for free. Train staff members for free. Help operators to control performance of the machine, familiarize the operation and production of quality products and conduct daily maintenance. (For china local customer) Users can also come to our company for practice. (For oversea customer)
  • Feedback within 24 hours.

Quality Control
Product Catalog